Any organization which aims to improve their processes and quality needs to solve problems and close identified gaps. This training shows the systematic process of Solving Problems in the workplace and the methods of identifying Root causes of problems and eliminating them. It shows methods of how to take corrective action to Problem and prevent future recurrence.
Who Should Attend This Course?
Quality Control and Assurance staff
Any person involved in solving problems at the workplace and improving quality
What Will You Learn?
Understand Problems and Why they occur
Learn why Quality Improvement is critical
Learn how to identify the causes of the problem and further zoom in to Root causes of problems
Learn how to systematically solve problems and prevent them from recurring
Learn how to improve quality and productivity
Learn tools and methods such as Mapping, cause & Effect analysis, Basic QC Tools and more
What is the problem? Standards, Gaps, and causes
Systematic Problem Solving: PDCA and the Seven Step Process
The QC Tools and problem solving
basic Charts: run charts, Pareto, histogram
Cause & Effect Analysis
Fish Bone Analysis
Fault Tree Analysis
Root cause Analysis
3X 5 Why analysis
Why-Why questioning and validating
Correlation and Scatter plots
Corrective and Preventive Actions
Implementing Corrective Actions
Implementing Preventive actions
Closing the Loop
J. RAMESH VICTOR
Lean Master & Certified Innovation Practitioner
Elev8 Asia Sdn Bhd is a HRDF Certified Training Provider in Malaysia which founded in year 2015.