KPI Management

About KPI Management

The success and progress of any organization’s plans and mission must be measured and it’s effectiveness must be analyzed. Key Performance Indicators course provides a clear understanding of critical business measurements and methods of managing these measurements to steer organization action teams towards success. It provides the framework for making necessary decisions along the journey of achieving organizational goals.

Course Duration

7 Hours

Who Should Attend This Course?

  • Senior Managers
  • Managers
  • Department Heads

What Will You Learn?

  • How to Design, Monitor, and Manage Key Performance Indicators for Business success and growth
  • Key Operational Metrics that have an impact on productivity & profitability
  • Understanding Throughput based KPI’s and driving them

Programme Outline

  • Key Performance Indicators (KPI)and what they are important
  • Traditional vs Modern approaches to KPI
  • Different KPI models: Balanced Scorecard vs Throughput based KPI
Designing KPIs
  • The process of KPI designing
  • Throughput, Inventory & Operating Expenses
  • Business Indicators
Types of measures
  • Measures for Strategy & Business
  • Measures for Projects
  • Measures for Operations
  • Measures for People
  • Scorecards and Dashboards
  • Performance reviews
Leading Success through KPI management
  • Leadership Involvement
  • Communication and Coaching
  • Agility and flexibility



Lean Master & Certified Innovation Practitioner

About Us

Elev8 Asia Sdn Bhd is a HRDF Certified Training Provider in Malaysia which founded in year 2015.



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