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Cause and Effect Complex Problem Solving

About Cause and Effect Complex Problem Solving

Identifying the causes of complex organizational problems is not the same as technical problem-solving. It requires special skills and techniques to understand the interrelation and causal effect of one entity to an entire complex web of effects or outcomes. This course on Complex Problem Solving provides a detailed framework of conducting complex cause and effect analysis for solving problems across departments or problems affecting an entire organization.

Course Duration

14 Hours

Who Should Attend This Course?

  • Senior Managers
  • Managers
  • Department Heads

What Will You Learn?

  • Learn concepts of Causal link in complex systems and how to solve problems
  • Use logical thinking tools to solve complex inter-department or systemic problems
  • Learn how to create Cause and Effect Logical Trees and analysis
  • Learn how to handle conflicts in decisions

Programme Outline

Introduction
  • Cause and Effect Logic
  • 3 Questions to answer in complex problem solving
  • Problems & Conflicts
  • Systemic Thinking
Rules of Logic
  • Categories of Legitimate Reservation
  • How the categories of legitimate Reservation affects judgment on cause and effect
Current Reality Tree
  • Process and method of plotting complex Current Reality Cause and Effect Trees
  • Case Studies and exercises
Conflict Resolution
  • Process and methods for resolving conflict using conflict resolution tree
  • Case study and exercise
Creating The future
  • Developing the Future Reality Tree
  • Implementation Plans
  • Leading Change

Trainer

J. RAMESH VICTOR

Lean Master & Certified Innovation Practitioner

About Us

Elev8 Asia Sdn Bhd is a HRDF Certified Training Provider in Malaysia which founded in year 2015.

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  • Corporate Training
  • Competency Assessment
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  • Platform Development

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