Identifying the causes of complex organizational problems is not the same as technical problem-solving. It requires special skills and techniques to understand the interrelation and causal effect of one entity to an entire complex web of effects or outcomes. This course on Complex Problem Solving provides a detailed framework of conducting complex cause and effect analysis for solving problems across departments or problems affecting an entire organization.
Who Should Attend This Course?
What Will You Learn?
Learn concepts of Causal link in complex systems and how to solve problems
Use logical thinking tools to solve complex inter-department or systemic problems
Learn how to create Cause and Effect Logical Trees and analysis
Learn how to handle conflicts in decisions
Cause and Effect Logic
3 Questions to answer in complex problem solving
Problems & Conflicts
Rules of Logic
Categories of Legitimate Reservation
How the categories of legitimate Reservation affects judgment on cause and effect
Current Reality Tree
Process and method of plotting complex Current Reality Cause and Effect Trees
Case Studies and exercises
Process and methods for resolving conflict using conflict resolution tree
Case study and exercise
Creating The future
Developing the Future Reality Tree
J. RAMESH VICTOR
Lean Master & Certified Innovation Practitioner
Elev8 Asia Sdn Bhd is a HRDF Certified Training Provider in Malaysia which founded in year 2015.